scott F. birmingham, alabama March 04, 2021 "He was very thorough, explained everything in detail. Gave approximate time frames of when certain things would need to be done. We are always very pleased with the service."
james D. alabaster, alabama March 04, 2021 "KD was very professional while still understanding my concerns."
melanie H. columbiana, alabama March 04, 2021 "We had Morrell for over 40 yearsNorrell will always be the company we use Top notch. Very pleased with everything"
margaret C. alabaster, alabama March 04, 2021 "The technician, Jessica, was very knowledgeable and did a wonderful job. She explained what she did in a way I could easily understand."
ms heath H. birmingham, alabama March 03, 2021 "The tech came out at the earliest opportunity, got right to work and was finished in minutes."
reuben W. birmingham, alabama March 03, 2021 "KD very friendly. He has been here before. Always answers my questions. I also asked him to check the date on my water heater, and he did."
david R. birmingham, alabama March 02, 2021 "Arrived on time and diagnosed and fixed the problem in an effective and efficient manner."
john C. fairfield, alabama February 28, 2021 "Technician showed up on time and performed his duties of cleaning my AC Unit getting it ready for the Summer season."
dr bentley B. birmingham, alabama February 24, 2021 "Quick response in what was a very high volume time."
luwanda L. adamsville, alabama February 24, 2021 "They were professional /however he never addresses the issue I called about he was focusing on other things that he said was wrong"
dixie R. alabaster, alabama February 16, 2021 "Everything was done in a timely matter. I was made aware of everything that was done & there were no problems"
rhonda richarson R. trussville, alabama February 15, 2021 "My service rep practiced PPE cov19 safety precautions. The inspection was informative and his knowledge about the unit was reassuring that what I purchased was a great choice"
sharron T. midfield, alabama February 14, 2021 "The Tech was knowledgeable and professional. Jessica answered all my questions."
gregory W. birmingham, alabama February 14, 2021 "Technician was very detailed and methodical while explaining the importance of proper maintenance of the heating and air units."
michael T. irondale, alabama February 13, 2021 "Andrew does a very good job and is very thorough. Exhibits a great attitude."
robert B. hoover, alabama February 12, 2021 "Very professional, on time, efficient, kept us frequently updated, and clean. Kept their masks on too."
rebecca P. wilsonville, alabama February 09, 2021 "Service was excellent. She was knowledgeable and helpful."
bonnie N. bessemer, alabama February 08, 2021 "Professional, friendly service. He explained everything well."
mary D. birmingham, alabama February 08, 2021 "He was very respectful of our house, always wearing foot covers and a mask. He also suggested a way for us to save money on heating costs. Very professional and friendly."
bernadette D. bessemer, alabama February 08, 2021 "Nick came within the hour of my call. I heard a noise coming from heating system. I turned it off immediately. Nick came and identified the problem quickly. He was very knowledgeable, highly and had a very pleasant demeanor. He was smiling when he came from under my house. I immediately said to him- you must really like your job. He said he did. I so appreciate the exceptional service provided by Norrell service experts."
shirley kimbrough K. birmingham, alabama February 07, 2021 "Professional experienced courteous service"
joy S. sterrett, alabama February 05, 2021 "Everything was checked in a personable but professional matter"
theresa M. birmingham, alabama February 05, 2021 "Technician appeared to be very experienced, was polite and professional."
brad C. trussville, alabama February 04, 2021 "Brian is very thorough and efficient. He provides additional information allowing me to make wise decisions."
kathryn K. bessemer, alabama February 04, 2021 "So far your service rep.you have sent have been very helpful."
john M. helena, alabama January 25, 2021 "I've been a customer for many years. You have installed both units in my home over the years, and have performed maintenance over the years as well. Two years ago, I had a bad experience, and was with a competitor for the last year. Recently, we elected to return to Norrell, and again on this visit, had the same bad experience. On what was to be a regular service call, in addition to the technician, a sales representative also showed up, trying to sell new units, same as two years ago! I had no need, nor did I request a pitch on new equipment. I consider the practice unnecessary and unprofessional. I'll see the current service contract to it's conclusion because it's already paid for, but am likely not to renew."
carl E. homewood, alabama January 23, 2021 "KD was amazing. So nice and friendly. He explained so much to me about the HVAC and seemingly enjoyed teaching me instead of not wanting to talk."
robert M. alabaster, alabama January 22, 2021 "The Lady Tech. that came was very through. I worked in A/C & Htg. for 40 Years and she was very familiar with our system and well trained on heat pumps. 1st. time both sides of system operration was check. She checked the A/c side 1st. and then the Heating."
arthur S. birmingham, alabama January 21, 2021 "Because it is true. He did what I expected him to do."
carol F. maylene, alabama January 21, 2021 "The sales guy was very nice but my husband asked several times what the total price is and he never said. I love the Walter filter, but I would have never purchased it if I had understood the price. I hated the dirty water so I do love it. The water heater was explained to us that it was much faster and its not. We still have to wait and wait for hot water. I wished we could have a regular hot water heater with the filter. The technicians were extremely nice. I just think we were mis informed."
arthur W. breman, alabama January 20, 2021 "Corey was very nice, helpful and determined to correct the issues at hand. Norrell is an awesome company and I would refer them to anyone."
elizabeth E. bessemer, alabama January 17, 2021 "He came in and jumped right on the job and handled his business and left."
georgia T. birmingham, alabama January 17, 2021 "Very professional and what I believe to be knowledgeable about the reason for the visit."
dennis W. birmingham, alabama January 15, 2021 "Josh and Matt did a great job installing the new Carrier heating/cooling system. Very professional work."
sue W. pinson, alabama January 14, 2021 "He was very accomodating. Because he couldnt come in the house he had to keep calling me to adjust the thermostat. Probably an inconvenience for him. I appreciate him doing this."
keith C. alabaster, alabama January 10, 2021 "Dennis was very nice, professional and on time. He explained what he done after the service."
vicky B. hueytown, alabama January 10, 2021 "Tech answered questions I had. He serviced my unit super fast so Im not sure if it was done properly."
larry E. hoover, alabama January 07, 2021 "Arrived on time; went right to work; managed his time; very polite and courteous, wiped his shoes before entering the home; very careful in caring latter inside house to go upstairs to perform service work; answered questions and went over service that was performed."
ms chris C. birmingham, alabama January 02, 2021 "Brian is knowledgeable, trustworthy and courteous."
abbey R. birmingham, alabama December 29, 2020 "After speaking with Adam he sent a technician out within the hour."
charlene L. hueytown, alabama December 27, 2020 "He noticed a bulb was out and offered to go get one and come back. He discovered he had the light and replaced it, he explained what he did."
charlie H. birmingham, alabama December 26, 2020 "Very professional and truthful about my hot water tank."
john R. birmingham, alabama December 26, 2020 "Very respectful and professional, most especially during the pandemic (wearing all of his PPE)."
larry M. pelham, alabama December 23, 2020 "Jessie is the finest, considerate, and most thorough we have ever had in all of the years we have been with Norrell. I wish that we could have him for every call."
alonzo L. birmingham, alabama December 22, 2020 "A fee was thrown in as the Technician was preparing to leave very unprofessional"
joan O. brandon, mississippi December 20, 2020 "Lance was very professional, efficient, friendly, and caring about his work"
wanda M. birmingham, alabama December 10, 2020 "Professional, knowledgeable, neat polite, easy to understand"
phillip L. hoover, alabama December 10, 2020 "salesman was too aggressive, asked to sit at kitchen table to go over many estimates. Gave estimates on work that I did not ask for."
maribel S. birmingham, alabama December 09, 2020 "The rating above is for your technician Jessie. He really explained everything to me and answered all my questions. He took the time to really solve our problems and addressed all our concerns. He is truly an excellent asset to your company. Awesome technician and wonderful customer service. I wish more technicians were this way. I only want Jessie to come to my house for any maintenance and repairs from now on. The 10 score is also for your sales rep Clifton. He has been very helpful giving me quotes for future installations and replacements. I also like that he follows up with us. He has answered all my questions and explained our current plan coverage and warranty. Keep up the good work!"
ruth A. birmingham, alabama December 08, 2020 "Aaron has been a valuable resource for us. He understands our systems and always provides excellent service."
lloyd B. birmingham, alabama December 06, 2020 "I believe Ive answered this once, but Im going to do it again. The service technician was fine. I did ask for a quote to install steam humidifier. I could buy the unit for $800. You want to charge me $2800 for the unit and installation. The water and electrical is already there. Even if it took you four hours, and I dont think itll take you that long, that would be approximately $500 an hour. Even in todays economy that is really too much. I just have to voice my frustration with that kind of quotation."
darren B. odenville, alabama December 04, 2020 "Solved the problem very quickly. Was professional. Didnt try to sale something unnecessary."
ron P. birmingham, alabama December 02, 2020 "Technicians were on time, courteous, professional and efficient."
lila (jerry) A. raymond, mississippi December 01, 2020 "After a number of issues during the last 3 1/2 months, I finally feel like everything was done right."
jannette P. birmingham, alabama December 01, 2020 "The technician was very nice but stated that he couldn't find anything wrong with the unit. It still is not working."
joe G. birmingham, alabama November 30, 2020 "Very good tech. He found a small problem not related to why he was at my house but took immediate action to repair right then and requested additional material for a permanent solution."
stacey H. chelsea, alabama November 30, 2020 "As this was my first experience with Norrell, I gave a 8 as a baseline. I was happy with the service; the tech appeared to examine all parts of the unit inside and out, explained his assessment and tested before leaving. I have signed a year agreement, so we will see what future services are like."
ronald S. pelham, alabama November 28, 2020 "The scheduled maintenance was effectively done and the service personnel was professional and kind."
pat H. wilsonville, alabama November 27, 2020 "Justin was prompt, courteous and professional. Diagnosed problem and fixed it."
clifford C. birmingham, alabama November 25, 2020 "Thorough explanation of the problem we were experiencing."
jeff G. moody, alabama November 24, 2020 "They are very helpful and professional. Always friendly too."
ms kilpatrick K. alabaster, alabama November 24, 2020 "The technician KD was efficient, polite, and thoughtful. I appreciate the professional way he did his job"
jamie M. vance, alabama November 18, 2020 "The technician gets its fixed & before you know he gone & the unit is up and running again !"
barbara K. pelham, alabama November 12, 2020 "Arrived very promptly after a prior notification that they were coming Did the work and left promptly and politely Be glad to use their services again They explained to me any problems,if any, they had found"
martin B. mountain brook, alabama October 16, 2020 "Micah and John arrived for the service. Both were friendly and respectful. Micah immediately went to work on the furnace and did an excellent job. John inspected the water heater, explained the problems and gave me an estimate of the cost to fix it. He told me he would have Adam come and do the repairs as needed. Adam came about 1/2 hour later and repaired the heater. It was not an easy job but he did it well. I am very happy with all the guys. I have worked all of my adult life and was the Office Manger over 250 people. These guys showed all the qualities that you would want in an employee and believe me they are hard to find."
mark S. birmingham, alabama October 15, 2020 "Problem was from a previous repair. Completed at No Charge."
brad M. vestavia, alabama October 14, 2020 "Excellent service and consultation. Very courteous and respectful. Work was completely promptly and with no issues. Services were well explained."
teresa B. birmingham, alabama October 14, 2020 "The service guy was in and out in about 30 minutes and he didn't change the filter. I wasn't pleased and wonder if he actually did anything. I have had 2 previous services and they were done excellent. I would like for it to be redone."
sidney H. pleasant grove, alabama October 10, 2020 "The service were very professional your technician knew what to do"
richard O. pleasant grove, alabama October 08, 2020 "Technician arrived promptly. Was very courteous and respectful. Repaired my system in a timely manner."
connie W. birmingham, alabama October 06, 2020 "10 if they were on time. A call would have been nice, I had to call. Darrell was worth the wait. Very knowledgeable, positive, friendly."
leon J. hoover, alabama October 05, 2020 "He fully explained the purpose of needed repairs. Also, he removed the debris from my attic that was obviously left there by previous techs. I like that. He is a valuable asset for your company. Much better than the tech here a couple of weeks ago."
barry H. alabaster, alabama October 03, 2020 "I would rate a 10 but the issue was related to AC and the days have been so mild that we have not used the cooling since the service call."
traci S. chelsea, alabama October 02, 2020 "Im happy with the overall service and the efficiency of the technicians."
susan S. hoover, alabama October 02, 2020 "Both technicians kept updated on the status as they went along. Both very nice and professional."
jean M. birmingham, alabama September 29, 2020 "The service person was very professional and pleasant."
joann S. birminmgham, alabama September 28, 2020 "He checked what I requested and set my mind at ease that everything was great."
james H. calera, alabama September 28, 2020 "The day I called for service on a Saturday the technician came out and fixed my issue."
lynn O. pelham, alabama September 28, 2020 "Did not check air filters. One technician can to my front door without a mask covering his nose."
winkler B. indian springs, alabama September 27, 2020 "He was quick, efficient, and explained things."
gibson L. birmingham, alabama September 27, 2020 "The service expert technician who serviced my 2 heat pumps did a GREAT job! He is very knowledgeable, but even more important, he is a wonderful person. He is very friendly and helpful. I called Service Experts and told them that any time that they come to service my units, that I want this same service technician to be the person who comes to my house!"
karen D. pelham, alabama September 26, 2020 "Jessica was wearing a mask, which I appreciated very much. She was on time, and got right to work. She was very respectful of me and my home. She gave me a clear idea of the status of the heating unit. She didn't leave any mess."
cindy G. birmingham, alabama September 25, 2020 "She took the time to clean everything and make sure everything was working properly. She didnt come ina nd just rush through it."
barbara C. birmingham, alabama September 24, 2020 "On time, worked quickly and capably, and reported results"
stephen J. alabaster, alabama September 24, 2020 "Courteous and very professional in their installation. Install went smoothly and looked great."
rebecca C. maylene, alabama September 19, 2020 "He was able to unclog the line that wasnt done by the technician in August. Because the water wasnt draining through the line of my AC inside land and spilling on the floor."
ward R. leeds, alabama September 19, 2020 "All were technically skilled, communicative, polite, conformed to virus protocols and special requests."
john M. alabaster, alabama September 14, 2020 "Jessica was fine and did what we were expecting. Our contract calls for two visits per year to check everything out and make sure the heating/AC is functioning as it should. Jessica did that and nothing more, which was great! My problem is with the practice of having a sales consultant arrive during Jessica's visit under the guise of supervising her. There was no supervision of her at all. This was a cheap, unethical way to get a sales person inside our house to try to sell us what we don't need. If Nick's purpose in being in our home was to supervise Jessica, why didn't he come with her. Instead, he showed up later and tried to sell us over $2,200 plus an expensive service contract. Perhaps this ploy is the industry's way to coerce customers into buying more from Norrell. I don't have to take it and won't. I never want to see a sales consultant ask to come into my house unless there is something I have said I am interested in buying."
terry M. bessemer, alabama September 12, 2020 "Brian did a complete and thorough job as always. He also helped me out with a problem I ran into while i was about to replace my condensation pump."
ms marsh M. hoover, alabama September 12, 2020 "professional, courteous, knowledge of of my units. Jeff you need to come and see the picture before it falls off,"
michael T. irondale, alabama September 10, 2020 "Andrew went above and beyond to make sure he had totally taken care of my problem. Very easy to communicate with and very knowledgeable of his craft."
lisa M. irondale, alabama September 08, 2020 "Nicholas did an outstanding job of finding and fixing the problem quickly"
dominic B. trussville, alabama September 08, 2020 "Technician was very professional and helpful. Turned a bad experience into a helpful solution. Ever have problems I. The future I will ask for him"
donna G. warrior, alabama September 05, 2020 "Andrew always does an excellent job. My unit is hard to get to, but he takes the time to do the job right."
ms satcher S. vestavia, alabama September 05, 2020 "My technician, Jackie, was very professional & courteous. She answered my questions in a very knowledgeable manner"
roberts R. pelham, alabama September 04, 2020 "Tech 265-00544- Andrew came on May 30, 2020 to check my AC that was not cooling. He advised of a leak on the system, but neglected to look for or fix the leak instead he added 6lbs of R410A and AC started cooling normally (surely he knew it was a total " SNAFU") - then as the weeks passed the AC stop cooling and suddenly quit....now on Sept 01 2020 Tech JUSTIN (excelente tech) fixed the leak but found a ground out "FUBAR" compre$$or that needs to be replaced at an enormou$ co$t - I think if Andrew would had fixed the leak on May 30, 2020 like it needed to be - the AC compre$$or would still be working and my ass wouldn't be suffering the summer heat - so because of this events I request that SERVICE EXPERTS fix immediately my compre$$or at a very minimal cost."
barbara W. pleasant grove, alabama September 01, 2020 "The technician arrived promptly, was very personable and did her work efficiently and quickly."
margaret C. birmingham, alabama September 01, 2020 "I have used NORRELL for many years. I know the company to provide quality products and competitive prices. The service technicians know their work and perform it professionally. They are very polite and friendly."
jeff B. springville, alabama September 01, 2020 "Tech was very professional and explained what he was doing. Very satisfied with his service."
jeff G. moody, alabama September 01, 2020 "Jessie was very professional, located the problem quickly and corrected the problem promptly."
donald elliott E. hueytown, alabama August 30, 2020 "Jessie-is-professional-on-his-checking-and-cleaning"
dratha N. birmingham, alabama August 28, 2020 "Friendly, professional and knowledgeable. Open to questions and explains things in a language that I can understand."
mildred P. fairfield, alabama August 28, 2020 "The technician was courteous and did his job. He provided helpful information."
joyce C. birmingham, alabama August 28, 2020 "Justin got the air working, and he was very nice, polite, and professional."
dianne B. birmingham, alabama August 27, 2020 "Both young men were friendly, well-qualified to install my new system, answered questions I had, informed me about the whole procedure for installation, and cleaned up afterwards."
tom P. pelham, alabama August 25, 2020 "They responded quickly. The problem was identified and resolved quickly. Brian was courteous and did a good job of explaining the issue."
bill C. birmingham, alabama August 24, 2020 "The technician was very knowledgeable and very courteous!"
maurice S. birmingham, alabama August 21, 2020 "Jessica was awesome. She fixed the heat pump / gas issue I had since the unit was installed. She was extremely professional too. I hope to get her every time going forward."
russell S. birmingham, alabama August 19, 2020 "Michael was very knowledgeable, professional and courteous."
michael M. birmingham, alabama August 18, 2020 "Able to schedule appointment within a couple of days, phone call when tech was in route & tech Jessica was patient, kind & very capable."
beverly S. birmingham, alabama August 18, 2020 "Brian has serviced our units previously and fixed a number of issues for us. He listens carefully and understands our concerns before beginning his diagnostics and repair. He is the first service person who has successfully managed our units to our complete satisfaction."
larry M. birmingham, alabama August 18, 2020 "He didnt come ask me about the hose so he could wash the unit."
darin B. columbiana, alabama August 15, 2020 "Jesse and very is the best. He is always on time and is very knowledgeable about air/heating. He is very good at explaining work performed and parts or service you need now or later. Norrell should be very proud to have him."
alberta P. bessemer, alabama August 15, 2020 "I was satisfied with amount time the service man came to fix the problem with the air conditioner."
frederica C. bessemer, alabama August 14, 2020 "The technician came within the scheduled timeframe. The service t was efficient. Technician was polite, wore a mask and the visit was contactless."
mary gach G. homewood, alabama August 14, 2020 "Arrived same day as I called---was polite and answered my questions to my satisfaction----took time to be sure I understood situation---checked with office carefully to be sure he had an estimate I would be able to accept----worked carefully repairing leak----always was respectful toward me as we talked---knew his job and was able to give me answers on my level of expertise---gave a good impression in every way, leaving me with a good sense of satisfaction."
daniel L. hoover, alabama August 12, 2020 "Micah was extremely nice, courteous and seemed to be very thorough."
hart F. hoover, alabama August 12, 2020 "Technician arrived on time, was very professional and courteous, and came back to fix a part that had come loose from the circuit box."
reuben W. birmingham, alabama August 06, 2020 "Micah was very considerate and thoughtful. He answered all of my questions to my satisfaction. He treated our property with the upmost respect."
keith M. pelham, alabama August 03, 2020 "Communicated efficiently and effectively about getting to our home and about services needed. Got air working and shared information about future needs."
byron H. birmingham, alabama August 01, 2020 "Corey was professional and communicated well with my husband."
dr cutler C. hoover, alabama July 31, 2020 "F\did trust his answer but problem resolved after his visit and did not need replacement of vompressor"
mary keener K. vestavia hills, alabama July 28, 2020 "Technicians were friendly and respectful of home entry requests (gloves, masks, shoe covers). Resolved the issue in a timely manner."
larry H. moody, alabama July 28, 2020 "Technician came on short notice, diagnosed our problem, and replaced a blower. All this on hot day - he made many trips up and down stairs and worked in a hot attic."
mary dyer D. homewood, alabama July 25, 2020 "He worked very hard to locate the source of the problem and explained everything to me."
martin B. mountain brook, alabama July 25, 2020 "Came in--mask in place--went to work--very friendly--did the job quickly and I was very pleased"
cherry J. birmingham, alabama July 25, 2020 "I was kept informed step by step of everything that took place"
lozea B. helena, alabama July 24, 2020 "Serviced within 3 hours! contacted within 1 hour! maintained contact throughout. Adhered to COVID-19 safe practices! Professional! Thoroughly investigated the problem! Efficiently executed the service call and resolved the problem... Thank you Norrell Service Experts. Stay Safe!"
roger C. hoover, alabama July 23, 2020 "Jessie Clark did a great job. He is a pro! I would like to have him come back to service my equipment again."
robert C. birmingham, alabama July 23, 2020 "The technician made sure that the HVAC system was working properly before he left."
carolyne H. bessemer, alabama July 21, 2020 "Good job!!!. Because he informed me that I need replacing the two capacitors. Because they are very weak. He is very friendly. I hope that I see him again in the future."
rhonda richarson R. trussville, alabama July 19, 2020 "The cost is huge but can't live without the unit"
kathleen U. vestavia hills, alabama July 19, 2020 "Brian was professional and kept us informed right along as he troubleshooted our problems--always checking in to be certain we were onboard with what needed to be done. We much appreciated our experience with him. We would be pleased to have him again."
anthony a. hueytown, alabama July 18, 2020 "JESSICA WAS PROMPT, DETAIL ORIENTED AND EXPLAINED HER WORK."
daniel W. birmingham, alabama July 18, 2020 "Jessie did an excellent job and kept me informed as to what he was doing. I totally trust him to keep my Heat and A/C in good working order. As far as I am concerned he is a very valuable employee. A"
tommy H. chelsea, alabama July 16, 2020 "These technicians worked very hard in very hot conditions. They were nice and polite, kept working areas clean, were very professional in their work.The new unit is working great."
joanna H. birmingham, alabama July 15, 2020 "Jessica went over and beyond to uncover what the actual problem was with my air conditioner. Because of this my air conditioner unit has never worked better or more efficiently."
cecely J. fultondale, alabama July 11, 2020 "Corey was very personable and friendly. It was evident that he loved his job and working for Sevice Experts. He seemed very knowledgeable."
peter B. birmingham, alabama July 09, 2020 "They wore their masks the entire time they were here. They listened to my concerns and explained what they were doing."
ms heath H. birmingham, alabama July 06, 2020 "Jesse was straightforward about the setting issue we had on the filter cleaning.....it's either one of 2 settings -- it comes on every 3 months or it's off. No other setting. So it will be up to you guys to check it when you come. He also immediately realized the ballost was bad for the UV light & got right on what was needed to replace that."
chip J. hoover, alabama July 05, 2020 "Appreciated coming on a holiday but no resolution to the problem."
violet S. trussville, alabama July 01, 2020 "He inspected my system thoroughly and fixed the problem -- it's working great now!"
sheila S. forestdale, alabama June 30, 2020 "Service tech consider and listened to my problem.? Im the one that saw the pump had been unplug. Brian stayed to make sure it was running right"
robert C. birmingham, alabama June 30, 2020 "Darryl Logan and Cason Carroll provided great customer service during the installation and sales process. Darryl explained the installation and made sure that the system was working properly before he left."
terri B. sterrett, alabama June 30, 2020 "It was 9:30 PM Cody smiled the whole time, laughed with us. Very professional though. You are very lucky to have a young man like him."
dennis W. birmingham , alabama June 25, 2020 "Service was thorough. K.D. was on time and did an excellent job."
dawn W. birmingham, alabama June 25, 2020 "Jesus can was professional, on time, thorough and courteous!"
john D. mccalla, alabama June 24, 2020 "Corey Hart was very professional. Got there and got the job done."
bonnie N. bessemer, alabama June 24, 2020 "Friendly, efficient technician. Ease and availability of getting an appointment."
michael H. birmingham, alabama June 22, 2020 "technicians were very polite, knowledgeable and concerned about what was going on and proceeded in a professional way."
jim M. birmingham, alabama June 18, 2020 "The charge for cleaning the evaporation pan at $121 before the discount seemed way too high. The work only took a short amount of time. The technician did a good job and was in every way courteous and competent. But the fee was just too high for the time involved."
mr kirk K. birmingham, alabama June 15, 2020 "wanted to replace my system instead of repair circuit."
linda a M. birmingham, alabama June 15, 2020 "Excellent service and technician knowledgeable of situation"
larry E. hoover, alabama June 13, 2020 "Both units were checked out thoroughly, and was advised what I should do for future care and service."
carl K. fultondale, alabama June 12, 2020 "Not the technicians fault, but the "cost" of items recommended is way to excessive."
louis H. birmingham, alabama June 12, 2020 "straightforward, honest, efficient, expertise, trustworthy, informative etc"
eric D. pelham, alabama June 11, 2020 "Technician, Cody, arrived on-time, was very thorough and professional, and answered any questions I had."
sara hall H. birmingham, alabama June 10, 2020 "We got a quote for a third of the lowest of 3 prices you gave us"
daffnie M. birmingham , alabama June 08, 2020 "Because why charge someone another charge for finding out whats the problem.You charge a Service fee of $99.00. already!! I have never heard of that then the technician give me a price of $ 279 then states theres another fee for finding the problem!!!Im like what the hell you think people call you to there homes for !!!My first & last time!!...Ill wait onetimeservice next time!!!"
joan C. birmingham, alabama June 08, 2020 "Service technician was nice, answered my questions and gave me an update on the condition of my system."