We Can Repair Any Kind of Gas Fireplace in Birmingham

Gas fireplaces make adding heat to your Birmingham home simple. Just flip a switch or squeeze a button for immediate heat.

They’re also quite effortless to use. Unlike their woodburning counterparts, there’s no need to put in firewood or sweep up ashes. But like any other natural gas equipment, these fireplaces need regular maintenance to help them run efficiently and avoid breakdowns.

When your fireplace won’t ignite or won’t keep burning, the specialists at Norrell Service Experts can help. Use our easy-to-follow guide first. If your fireplace still isn’t heating properly, give us a call. We can handle any model. All of our specialists are NATE certified, which means they’ve completed in-depth training to better help you. And all of our quality work is supported by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a couple of reasons why your fireplace won’t turn on. Remove the decorative piece under your fireplace to access its pieces.

  1. Is a breaker tripped? Take a look at your home’s electrical panel and adjust breakers as necessary.
  2. Is the gas flowing? Make sure the valve is in the “open” setting.
  3. Is the pilot light burning? If it has blown out, follow manufacturer instructions to rekindle. Fasten the vent cap to block drafts from blowing it out.
  4. Pilot light ignites but won’t stay lit? There could be an issue with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t heat? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If you think there’s a problem with the thermocouple or thermopile, contact us for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Tweak the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have Norrell Service Experts service or install a new blower.
  • Strange smells? Clean the fireplace’s interior and flue using the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, ventilate your home and get in touch with us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a regular basis can help it operate more efficiently and avoid pricey failures. It may even help it last longer.

  1. Make sure your fireplace is fully cooled.
  2. Turn the gas off by rotating the valve to “off.”
  3. Pull out the gas logs, check them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them one at a time and get rid of soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Clean internal edges with a damp cloth. Use warm, soapy water to remove dust or soot buildups.
  7. Replace lava rocks and logs in the same order.
  8. Clean the glass housing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to break.
  9. If you have a vented gas fireplace, take a look at the outside vent and remove debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is working properly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, enroll in annual tune-ups with us. These examinations can potentially catch trouble before they start. We’ll check your components for damage. We’ll also double-check there aren’t any leaks and that pressurization levels are correct.