What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioner needs repair at your Birmingham home and you’re not sure what to expect. It’s nerve-wracking enough to let an AC repairman into your home, but then to wonder what they’re going to do could add a whole other level of concern. But fear not! Norrell Service Experts is here to fill you in on the basic air conditioner repair process so you’ll be informed when an expert AC service technician needs to pay you a visit.

It Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to inspect it to confirm that it’s not merely a thermostat settings issue. The repairman will check that the thermostat is set to cool and then reduce the temperature to see if that will trigger the air conditioning system. A faulty or incorrectly connected wire could be the culprit that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The service tech will then likely request to see the A/C. Similar to a doctor, the service tech will begin their trial and error diagnosis process. There are multiple factors that could be the cause for an AC that isn’t running properly, and it’s up the service tech to investigate all the possible reasons starting from the most standard issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioning diagnosis, they will most likely check the air filter to make sure it’s not clogged or requires replacing. They will check the AC refrigerant levels, verify the air condenser fan is rotating properly, verify that the size of your air conditioner is correct for the size of your house, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioner repairman has found the problem, he or she should explain all your options. The exchange will typically start with the service tech explaining what the trouble is, what part (if any) went out, how or why it went out, and what that part does for your air conditioning system.

The repairman will then go into your choices, which will involve changing out the part and correcting the problem, but may also involve upgrading parts of the air conditioner, the A/C system itself, or your complete heating and cooling system. In particular cases, it may make more sense to invest in an entire new HVAC system, particularly if the air conditioner is past its prime, or likely to break down again and end up causing you to spend more on AC repairs in the end. The technician will go over how much time, effort, and cost it will take to rectify the issue.

The repairman may at this point explain what could have been done to prevent the problem or part failure and how to avoid a future problem from happening. This typically includes being proactive with annual maintenance, which not only helps stop an air conditioning breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair businesses will offer a yearly maintenance plan so you don’t have to worry about making future HVAC tune-up appointments for your systems.

At the end, they will discuss the process for repairing the failed part or fixing the trouble. If you determine that air conditioning repair is better for you than investing in an AC system upgrade, the repairman will order any parts needed and set up your follow-up appointment to repair your air conditioner. Or, if the part required is already available on their truck, they will go ahead and start the AC repair work with your permission.

Keep in mind that throughout Birmingham you’re in good hands with Norrell Service Experts. Our technicians are NATE-certified and have been through extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever think of any questions about your A/C system or what to expect with your air conditioning repair, give us a call 24/7 at 205-267-0023 and we’ll be happy to explain the process.

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