What NATE Certification is and Why it Matters

November 08, 2016

Norrell Service Experts in Birmingham always tells you about how our team of experts are NATE-certified, and while it sounds reassuring, what does it actually mean?

NATE stands for North American Technician Excellence and, according to their website, is the nation’s largest certification organization for HVAC (heating, ventilation, air conditioning) and refrigeration technicians. The organization was developed nearly 20 years ago and is supported by the entire HVAC and refrigeration industry but not all people in the industry are required to be NATE-certified. The certification is optional and technicians can provide heating, cooling, ventilation, and refrigeration services without being NATE-certified.

It’s important to Norrell Service Experts that our team is NATE-certified to make sure we are sending the most qualified and professional technicians into your home. To make sure technicians meet these standards, the NATE-certification assessments validate real-world working knowledge of HVAC and refrigeration systems for technicians. The tests are knowledge-based exams that assess the technician’s knowledge of these criteria.

Since Norrell Service Experts focuses on the HVAC side of NATE-certification instead of refrigeration, there are only specific areas applicable to our technicians. NATE assessment candidates may obtain installation and/or service certification in one or more of the skill areas listed below:

 

  • Air Conditioning
  • Air Distribution
  • Gas Heating
  • Oil Heating
  • Heat Pumps
  • Hydronics Gas (service only)
  • Hydronics Oil (service only)
  • Light Commercial Refrigeration (service only)
  • Commercial Refrigeration (service only)
  • Ground Source Heat Pump Loop Installer
  • Senior HVAC Efficiency Analyst

 

You can depend on the technicians at Norrell Service Experts to be highly trained and professional to do the work right the first time. Our company has the knowledge and qualifications to not only repair and service your HVAC systems, but to take the high quality of care of your equipment. Call 205-267-0023 to have one of our NATE-certified experts come out and make sure your HVAC unit is prepared to keep you comfy all year long.

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Our Health and Safety Commitment
At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.