Facing an AC repair can be one of the most aggravating things to encounter as a homeowner. Not only does it mean you have a broken air conditioner and must go without a comfortable home for an unknown amount of time, but you need to find time to get it fixed. All Birmingham AC repair companies aren’t cut from the same cloth either, so be sure to ask the right questions the next time you need an AC repair.
Do You Have Local References?
Heating and air conditioning equipment is an important investment and is critical to maintaining a comfortable home. That’s why it’s so important to hear from local Birmingham residents about their AC repair experiences. Those same residents have been where you are and chose Norrell Service Experts for a reason. While it can feel a bit awkward speaking with someone you don’t know about AC repair, they can offer you an truthful, unbiased opinion of the services they had done.
Can You Provide a Detailed, Written Estimate?
It’s one thing to talk AC repair costs on the phone, and quite another getting a thorough outline of what is to be performed and the cost that goes with the work and parts included. Not only does it guard you as the consumer, but it also ensures that the AC contractor is doing everything they’re supposed to. Having something to keep both parties on the same page can be great, especially if something unexpected comes up on the day of your AC repair.
Are You Licensed, Bonded, and Insured?
When Norrell Service Experts receives calls from possible customers asking these types of questions, we’re thrilled that our customers are doing such an in-depth background check. Confirming that we’re licensed (permitted to complete the work in Birmingham), bonded (financially backed by a bonding company in the instance of a claim being filed), and insured (to keep you from being held liable should a worker be hurt) is what separates the true pros from the more shady air conditioning companies out there. A great AC repair company is more than willing to offer proof of all of these so that everyone can feel comfortable.
Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Norrell Service Experts, we feel confident in using these as a foundation. So next time you’re in need of AC repair and need a dependable, trustworthy air conditioner service company in Birmingham, give us a call at or set up an appointment with our online scheduler.