About Norrell Service Experts

We are Service Experts, a big company with home-town heart. We’re passionate about making the world a cozy place to live. Whether we’re warming, cooling, or making the water run, we take great pride in keeping our customers and communities comfortable and satisfied.

Experts, it’s in our name and core to our business. We work hard to help each team member become a skilled craftsman. We hire the best and provide training, opportunities, and support, so our teams can learn, grow, and be prepared for any challenge thrown their way.

Our combined business strength and people make us special. With over 4,000 team members on board, we can deliver and innovate better than the rest of the industry. Our can-do, family attitude fuels our teamwork and helps us get the job done on time, and right — the first time.

Our blend of company size and individual expertise means we can do more with the next great idea … which can come from anywhere and anyone. We are reinventing the industry by harnessing each team member’s best ideas. That means our teams and customers can rest assured we’re moving, innovating, delivering, and in it for the long haul, through the busy times and beyond.

We are Service Experts!

Delivering strength, knowledge, and support through every season.

about service experts
In the Community
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Service Experts Donates More Than 186,000 Meals
May 11, 2020
Service Experts teamed up with our amazing customers to support food pantries across North America as they face new challenges from the pandemic. We started by making an initial donation of $20,000 followed by a ten day period of setting aside $10 from every tune-up booked for local food pantries. We were able to donate $46,745 to provide 186,980 meals so they can continue serving the most vulnerable of families in our communities!
Matt JohnsonJosh Lawson and wife
We're proud of our Veteran Employees
February 28, 2020

Here at Norrell Service Experts in Irondale, Alabama, we are very fortunate and proud to have several employees who have served in our military.

We currently have two employees that were both part of the Service Experts family years ago, but left to pursue options within the Marines Corps. They have both recently joined us again, and we couldn’t be more excited to brag about their accomplishments. Please help us welcome them back to our family!

Josh Lawson was part of our install team here at Norrell a little over four years ago, and even attended school for heating and air. While in the Marines, he spent four years as a Motor T Operator, and also obtained Sergeant status while on active duty. We are proud to say he is back with Norrell as a lead installer. He currently lives in Morris, Alabama with his wife and young son.

Matt Johnson spent time with us four years ago as both an install team member, as well as part of our service department. While in the Marines, he spent four years working in Infantry. He received many honors from the Marine Corps, including the Marksmanship Medal award. We are very proud to have him back as a lead in our install department. Since returning from the Marines, he is living in Alabaster, Alabama.

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Service Experts Heating & Air Conditioning is a proud supporter of Make-A-Wish®
February 11, 2018
All of us at Norrell Service Experts are honored to help support Make-A-Wish.